Professional EPOS Installation & Setup

Getting your EPOS system correctly installed from the start can save time and prevent unnecessary problems later.

Our installation service can help with setting up your EPOS hardware, configuring the software and connecting the components required for your day-to-day operation.

Installation can include:

• EPOS terminal and touchscreen setup
• Receipt printer configuration
• Barcode scanner setup
• Cash drawer connection
• Customer display setup
• Card payment integration
• Network and system configuration
• Initial software setup
• Product and system configuration
• Testing before going live

On-Site & Remote EPOS Support

When your EPOS system is important to your daily operation, getting help quickly matters. VELKS POS provides remote and on-site support, giving you access to assistance when you need help with your system. Our support can help with common EPOS issues, configuration questions, hardware problems and software-related support. Remote support can help resolve many issues without waiting for an engineer to visit your premises. On-site support is available when a physical visit is the most appropriate way to diagnose or resolve an issue.

Get Your Business Up and Running

Whether you’re replacing an old till system or installing EPOS for the first time, we’ll help you through the process.

1. Understand Your Business

We start by understanding how your business operates and what you need from your EPOS system.

2. Configure Your System

Your software and hardware are configured to suit your business and chosen setup.

3. Install & Connect

We install the required EPOS equipment and connect the system components.

4. Test Your Setup

We check that your EPOS system is working correctly before you start using it.

5. Support After Installation

Once you’re live, our support team remains available to help when you need assistance.

EPOS Support for Different Businesses

Our installation and support services are suitable for a range of businesses, including:

Grocery & Convenience Stores

Get your tills, scanners, printers and payment systems working together.

Restaurants

Configure your EPOS system around your front-of-house and day-to-day service.

Takeaways & Fast Food

Set up a reliable checkout environment designed for busy periods and fast transactions.

Cafés & Coffee Shops

Connect your EPOS hardware and software for efficient counter service.

Retail Shops

Get your retail EPOS system configured and ready for everyday sales.

Wholesale & Trade

Set up EPOS systems designed around customer records, products and trade sales.

Support That Continues After Installation

Your business doesn’t stop after installation — and neither should your EPOS support.

VELKS POS provides ongoing assistance to help you keep your system operating effectively as your business changes.

Whether you need help with your software, hardware, configuration or adding another location, we’re here to help.

Ready to Get Your EPOS System Up and Running?

Let VELKS POS take care of the installation and setup, so you can concentrate on running your business.