Put Your Customers at the Heart of Your Business

Your customers are more than individual transactions.

With VELKS POS, customer information can be connected with your sales activity, giving your business a clearer picture of who your customers are and how they interact with your business.

Whether you’re running a convenience store, restaurant, takeaway, café or retail business, better customer information can help you provide a more consistent experience.

Key Customer Management Features

Customer Records

Keep important customer information organised in one place. Create customer profiles that your team can access when serving customers.

Purchase History

Understand previous purchases and transactions to give your team more useful customer information when it matters.

Faster Customer Service

Quickly identify returning customers and access their relevant information without relying on separate paper records or disconnected systems.

Customer Insights

Use your customer and sales information to better understand purchasing patterns and identify opportunities to improve your service.

Connected EPOS

Customer information works alongside your wider EPOS operation, helping bring sales and customer management together within one system.

Support Repeat Business

A better understanding of your customers can help you create a more consistent experience and encourage customers to return.

Turn Transactions Into Customer Relationships

A standard EPOS system records a sale.

A connected customer management solution can help you understand who made the purchase, what they bought and their previous interactions with your business.

VELKS POS helps bring this information together so your business can make better-informed decisions and provide a more personalised customer experience.

Suitable for Different Types of Business

Customer management can be valuable across a wide range of businesses, including:

• Grocery & convenience stores
• Retail shops
• Restaurants
• Takeaways & fast food
• Cafés & coffee shops
• Hospitality businesses
• Wholesale & trade businesses

For wholesale and trade customers in particular, maintaining customer records and purchase information can be especially useful when dealing with regular customers.

Build Better Customer Relationships

Better customer information can lead to better customer experiences.

VELKS POS gives your business a practical way to manage customer records alongside your everyday EPOS operations, helping your team serve customers more efficiently while giving you greater visibility of your business.